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Franchise Training Programs: Definition, Types, Objectives

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Investing in a franchise business is one of the quickest ways to earn money. Choosing a turnkey franchise business means fewer risks and a more straightforward setup. And it boils down to franchise training programs. Although you invest in an established company, your management, and skills are still essential to success. But what are franchise training programs? Why is it crucial to run a new franchise? Here’s everything you need to know. 

What are franchise training programs?

people writing

Franchisors require franchisees to undergo training to build the necessary skills in running the franchise. These training programs teach new franchisees the business’s model and help them develop the right skills and learn the necessary information to run a successful franchise. 

Most of these training programs are about proprietary skills, people skills, branding consistency, how to keep your team motivated, and more. The training usually lasts a few days, weeks, or even months. Additionally, franchisees undergo initial training before officially launching the new franchise. However, franchisors may require additional training programs periodically throughout the franchise’s operations. 

What are the objectives of a franchise training program? 

conference

All franchises follow specific standards of business operations. Therefore, the primary goal of franchise training programs is to ensure that franchisees run the franchise following the same model for years. It ensures they have ample knowledge, know-how, and support throughout the franchisee’s career. 

Franchisees may already have the entrepreneurial skills to run a business. However, business operations vary. And this is why franchisees must undergo the necessary franchise training programs to ensure every business operation and marketing method is uniform and up to par. 

Types of franchise training programs

workstation

Franchise training programs are essential for maintaining consistency, quality, and brand standards across franchise locations. These programs give franchisees and their staff the necessary knowledge and skills to run the business successfully. The specific training programs can vary depending on the industry and the franchisor’s requirements, but here are some common types:

  • Operational Training: This type of training covers the day-to-day operations of the franchise business. It includes product or service delivery instruction, inventory management, customer service protocols, point-of-sale systems, and other operational procedures.
  • Marketing and Sales Training: Franchisees need to know how to effectively market their businesses within the guidelines set by the franchisor. Training in this area may cover advertising strategies, local marketing tactics, social media usage, and how to generate and convert leads.
  • Financial Training: Understanding the financial aspects of the business is crucial. This training can include guidance on bookkeeping, financial reporting, budgeting, and interpreting key performance indicators (KPIs).
  • Employee Training: For franchises that employ staff, there may be training programs to teach effective hiring practices, onboarding, and ongoing employee development.
  • Product or Service Training: This type of training is specific to the products or services offered by the franchise. Franchisees and their employees must be well-versed in what they sell, including product knowledge and handling.
  • Technology and Systems Training: Many franchises use specialized software or technology platforms. Training in these systems ensures franchisees can efficiently manage their business and access necessary data.
  • Compliance and Legal Training: Franchisees must adhere to legal and regulatory requirements. Training in this area covers health and safety standards, employment laws, and licensing.
  • Customer Experience Training: Maintaining a consistent and positive customer experience is vital for franchise success. This training can focus on building customer rapport, handling complaints, and exceeding customer expectations.
  • Leadership and Management Training: Leadership and management training is essential for franchisees who will manage a team. This includes skills in delegation, team motivation, conflict resolution, and overall leadership abilities.
  • Ongoing Support and Updates: Franchisors often provide continuing support and updates to franchisees to keep them informed about new products, marketing strategies, operational improvements, and any changes within the franchise system.

Conclusion

A successful franchise training program means a successful franchise business operation. Franchisors must also consider the franchisee’s and staff’s needs, skillsets, and weaknesses to customize the training program. People may come from different professional backgrounds, so considering their strengths and weaknesses will also help a successful training outcome. 

Another tip to ensure a successful franchise is prioritizing customer satisfaction in all your training programs. Franchisors must maintain consistency in franchise store locations and services to maintain customer expectations. Instilling this mission during the initial training and future training programs helps staff carry this out daily.

Finally, it’s vital to measure the training programs’ success. The only way to improve future training programs is to measure their effectiveness and impact on trainees. You can conduct regular learning assessments for franchisees and staff to ensure they retain the newly-learned skills. 

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The Rise of Paris Banh Mi Franchise

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paris banh mi restaurant exterior

Are you gearing up for a new business in 2024? Forget the next big tech start-up -the latest trend in town might be a perfectly toasted baguette. Take Paris Banh Mi Cafe and Bakery, for instance. This Vietnamese sandwich shop is rapidly growing, with locations popping up from coast to coast, from California to Florida. 

But what’s the secret behind their success? Explore why the Paris Banh Mi franchise has snowballed in the last two years and be inspired to start your own business .  

About Paris Banh Mi

paris banh mi homepage

The French baguette was introduced in Vietnam in the mid-19th century when the country was still a part of French Indochina. In the 1950s, Saigon saw the birth of a unique Vietnamese sandwich, “bánh mì,” which quickly became a favorite food of a large part of the population.

The story of Paris Banh Mi started in Orlando, Florida, at 1021 E Colonial Drive in 2019. Hien Tran and Doan Nguyen, a married couple passionate about food, opened the first Paris Banh Mi location. Their concept was simple: bring the delicious flavors of Vietnamese banh mi sandwiches, traditionally baguettes filled with savory meats and pickled vegetables, to a broader audience. 

The customers quickly fell in love with the fresh ingredients, bold flavors, and convenient fast-casual setting. Now,  Paris Banh Mi Cafe and Bakery promises to bring their customers the best “Baguette Banh Mi” taste.

In just two years, the laid-back cafe and bakery in Florida multiplied into a chain of stores in the  county. Today, Paris Banh Mi is serving customers in 46 locations all across the USA. The company plans to expand to 100+ locations by 2026. 

Each Paris Banh Mi Cafe and Bakery has a clean and spacious dining area, fast service, friendly staff, and a selection of delicious food and pastries. Take a peek at some of their mouth-watering baguette sandwiches filled with authentic Vietnamese ingredients.

paris banh mi sandwiches

Source: Paris Banh Mi website

For those craving something sweet, the bakery indulges you with a variety of French pastries. Check out their sandwiches, pastries, and beverages on the Paris Banh Mi Cafe and Bakery menu page.

paris banh mi French pastries

Source: Paris Banh Mi website

Why Own a Paris Banh Mi Franchise

Paris Banh Mi is a franchised quick-service restaurant offering exciting opportunities for aspiring business owners. Many nail salon owners and aspiring entrepreneurs are switching to buying a Paris Banh Mi franchise. The main reasons why they love Paris are:

  • It opens a great opportunity and is more profitable. 
  • Seamless franchising process and fewer things to worry about
  • Required low capital to open
  • Higher end-of-year profits

The benefits extend beyond operational efficiency. Paris Banh Mi boasts a surprisingly low-cost entry point compared to other franchises. 

The initial franchise fee is manageable at $60,000. The total investment for opening a Paris Banh Mi can range from $200,000 to $500,000. This amount reflects the option to acquire a pre-existing, equipped location (second generation) for a lower investment cost or a complete build-out from scratch option. 

Regardless of the chosen route, the investment is significantly lower than that of building a business from the ground up, making Paris Banh Mi an attractive option for many entrepreneurs.

Licensing Information

Owning a Paris Banh Mi franchise is not just about delicious food! The company is looking for dedicated individuals who can run their restaurant full-time. They will provide a multi-day training program for new franchisees. In addition, Paris Banh Mi offers ongoing support for franchisees, guiding them to make informed decisions and thrive in this exciting industry.

You’re a good fit for a Paris Banh Mi Cafe Bakery franchise if you are: 

  • Passionate about food, especially fresh baguettes and pastries
  • A self-starter with a proven track record in business
  • Financially responsible with a focus on results
  • Ready to fully commit to building the Paris Banh Mi brand

If you have what it takes, don’t hesitate to contact them through the franchise hotlines on their franchise opportunities page

Conclusion

Buying a restaurant franchise is one of the most attractive routes in the world of franchising. Paris Banh Mi makes owning your own business a lot easier. Forget the high costs and headaches of starting from scratch. Their low investment and comprehensive training program mean you can be your own boss with a delicious product.  If you are ready to take a bite out of success, contact Paris Banh Mi today!

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Chick-fil-A Franchising Opportunities in 2024

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chick fil a store

Buying a franchise from Chick-fil-A is an excellent money-making and healthy option. The fast-food chain has been serving hungry consumers the most delicious chicken sandwiches unmatched by other fast-food restaurants. Buying a Chick-fil-A franchise means investing in a good business and your future. It also lets you continue the culture behind the popular food chain. Here are Chick-fil-A franchising opportunities that will give you entrepreneurial freedom in 2024. 

Company Overview

chick-fil-a logo and founder

Founded in 1946 by Truett Cathy, Chick-fil-A is deemed one of the longest-running chicken sandwich chains in the United States. The founder opened his first chain in Hapeville, Georgia, and has become a favorite soul food for many. Truett had worked in restaurants seven times a week and knew the importance of rest. That’s why he vowed to close Chick-fil-A every Sunday. He values rest and worship, so he sets aside one day of the week for his employees—a practice that Chick-fil-A still upholds today. 

Chick-fil-A also selects franchisees that uphold their values and passion. The company takes great care in selecting who they do business with, which includes getting to know candidates through a lengthy and intensive selection process. The founder’s vision is to influence the people and communities they serve. Chick-fil-A also seeks franchise candidates in Puerto Rico, Canada, and the United States. 

Chick-Fil-A candidates are required to show personal financial integrity and stewardship. They also need to have proven experience in leadership and a strong business acumen. Chick-fil-A ensures that candidates showcase entrepreneurial spirit, a strong character, and a growth mindset. This is to uphold the vision and values that Truett started in 1946. 

Franchise Training Details

  • The initial on-site training programs last three to four weeks. However, the duration and actual location of the training will vary. 
  • The training program primarily covers operational aspects, such as food preparation, service, customer relations, accounting, communications, purchasing, planning, maintenance, policies, management styles, and marketing. 
  • The franchisor may require franchisees to attend various conferences and seminars occasionally. This is on top of the initial training program.
  • The franchisor may also offer various programs that operators can use in advertising products or hiring staff, which aren’t stipulated in the Franchise Agreement. 

Franchise Territory

chick-fil-a logo
  • The franchisor will grant franchisees one Chick-fil-A restaurant at the franchisor’s designated location. 
  • Franchisees will not get exclusive or protected territory, so they may face competition from other operators. 

Franchise Obligations and Conditions

  • Franchisees must devote their time and effort 100% to operating their Chick-fil-A restaurant. 
  • The franchisor only allows franchisees to sell products approved by Chick-fil-A. This also applies to franchisees with a Chick-fil-A-associated food truck. 

Franchise Term and Renewal

The franchise term expires on early December 31, the year the agreement is signed or whatever the lease expiration is. Franchisees may apply for one-year extensions unless written notice is given 30 days before the franchise term expires. 

Financial Assistance

  • The franchisor designates locations, leases, and subleases the store’s premises to franchisees. The lease and sublease terms will vary depending on the type of Chick-fil-A restaurant and location. 
  • The franchisor also engages in concession agreements that oversee the utilization of non-traditional satellite unit locations with the proprietors or administrators of said satellite unit spaces.
  • The franchisor offers extended payment periods for specific pre-opening costs stipulated in the Franchise Agreement. Additionally, the franchisor leases equipment to operators, charging a monthly rental fee based on the fair market rental value established by Chick-fil-A using its singular and exclusive business judgment. It’s important to note that neither the franchisor nor any affiliated entities provide any financing arrangements to operators, either directly or indirectly.

Did You Know?

Here are some fun facts about Chick-fil-A you need to know!

  • Did you know that Chick-fil-A only uses peanut oil for frying? That’s what makes the chicken its unique flavor! Chick-fil-A is also the single most significant purchaser of peanut oil in the United States. They also believe peanut oil is a healthier option.
  • The best Chick-fil-A promotional gig was the “First 100,” where the first 100 customers inside a new Chick-fil-A restaurant would get free chicken for a year. 
  • Did you know that the founder, Truett Cathy, invented the chicken sandwich? He worked for a restaurant in Atlanta, and the newly delivered chicken breasts were too big to serve as airline food. He turned this into a meal for the staff. 
  • You can get a free ice cream cone by walking up to the counter and trading your toy when ordering the kid’s meal. 

Franchise Cost

Your Investment

Name of FeeLowHigh
Initial Franchise Fee$10,000$10,000
Opening Inventory$13,500$140,000
First Month’s Rental of Equipment$750$5,000
First Month’s Lease/Sublease of Premises$2,550$85,500
First Month’s Insurance Expense$240$12,000
Additional Funds$491,345$2,550,935
ESTIMATED TOTAL$518,385$2,803,435

Other Fees

Type of FeeAmount
AdvertisingMay vary (a) between 0% to 3.25%, to be determined by Chick-fil-A, as a percentage of gross receipts or (b) by vote of operators in local or regional areas.
Advertising Support and Services Fee Advertising support and services fees incurred, if any, will vary based upon the support and services offered by the franchisor, and selected and received by the operator; the current in-house blended hourly rate for services is $100; Operator will pay any additional fees, costs and expenses as applicable. 
Additional Franchise Fee$5,000 for each additional Chick-fil-A restaurant business.
Business Services Fee$300 (monthly).
Rent (Traditional Restaurant)$2,550 to $85,500 (including where applicable, percentage rent).
Occupancy Charge (Satellite Unit) Determined under the concession agreement attached as an exhibit to the concession sublicense agreement; currently estimated to range between 4% and 30% of gross receipts.
Food Truck Usage Fee (Food Truck) Currently $2,100 to $3,100, plus additional fees, costs and expenses.
Food Truck Insurance Fee (Food Truck) Currently $250 to $450 (monthly).
Insurance$240 to $12,000 (monthly).
Equipment RentalCurrently $750 to $5,000 (monthly).
Hardware and Software Support; High-Speed Internet Access$9,500 to $20,000 (annually).
Fines – Minimum Standards and ProceduresWill vary under the circumstances.
IndemnificationWill vary under the circumstances.
Operating Service ChargesDetermined by formula.
Credit Cards Fees and Related Processing FeesWill vary.
Highway SignageWill vary under circumstances.
Interest on Late PaymentsThe maximum rate permitted by law, or if none, 1.25% per month.
Cash Handling System Services$85 to $450 (monthly)
Reimbursement of Cost of PerformanceCosts and expenses of performance.
Holdover Liquidated DamagesDouble the base rent and percentage rent.

Here are the Chick-fil-A franchise costs:

If you’re looking for another investment opportunity, visit Franchise How’s website for more information. 

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Zoom Sewer and Drain Cleaning Franchise Cost

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Taking care of your home’s plumbing system is an essential part of being a homeowner. However, not everyone has the skill and patience to do it, and so franchises such as Zoom Sewer and Drain Cleaning are some of the most lucrative. Here’s what you need to know if you’re thinking of getting it:

Franchise Description

Zoom Sewer and Drain Cleaning provides drain cleaning, maintenance, sewer inspections, repair and replacement services for residential and commercial customers. The business began in 1995 and had been franchising since 2013. They have their headquarters in Norristown, Pennsylvania, and Zoom Franchise Company, LLC is the franchisor.

Training

Training for the franchisee’s principal owner and personnel will be provided by the franchisor or its representatives and agents. Before starting your franchise, Zoom Sewer and Drain Cleaning will require you to complete their training program. It comes in two phases:

  • Phase 1: 2 to 3 days training at the Franchise Business
  • Phase2: 2 to 3 days in Norristown, PA

The franchisor may also require you to attend additional training during the length of your term agreement. The franchisor is planning to hold a 2 to 3-day national Zoom Fest yearly. This will be held in Norristown, PA, or any location it designates. They will require franchisees to attend, but their managers will be welcome.

Territory

The franchisor will designate a protected territory where the franchisees will operate their business. Before signing any Franchise Agreement, both the franchisor and the franchisee will agree on a geographic territory. 

The franchisor will base the protected territory on contiguous zip codes that will consist of approximately 500,000 individuals. This will be based on the most recent U.S. Census data at the time of signing the franchise agreement. This means that as long as the deal is taking effect, the franchisor or its affiliates will not locate, operate, or grant a franchise for another Zoom Sewer and Drain Cleaning business within the protected territory.

Obligations

The franchisor requires the franchisee or its principal owner to exert every effort to take responsibility for the management of the business. They will do this on a daily basis unless they agree on an alternate arrangement. With the franchisor’s discretion, the franchisee can hire a manager to handle the operations of the business.

Franchisors will also require you to sell products and services that have their approval. On the other hand, franchisees aren’t allowed to sell unauthorized products or services in compliance with the franchise agreement. Franchisees are also not allowed to solicit business outside of the protected territory. They are, however, permitted to serve customers outside of the protected territory as written in the FDD.

Term of Agreement

The initial franchise will take ten years after the signing of the agreement. You can renew the contract for another ten years, for four times, if you continue to meet the requirements.

Financial Assistance

Zoom Sewer and Drain Cleaning doesn’t offer direct or indirect financial assistance to its franchisees. In addition, they will not guarantee a franchisee’s note, lease, or obligation.

Did You Know?

Get to know more about Zoom Sewer and Drain Cleaning before you get that franchise. Here are some facts about the business:

  • They have very little competition in the niche. Most of their competitors are independent plumbers and contractors
  • According to the company’s co-founder and COO, Ellen Rohr, this is a recession-resistant business, and the Covid-19 pandemic has proven this
  • They have a reported $12 million in revenue with 53 employees and 15 franchisees 

Your Investment

The table below shows the estimated cost of a Zoom Sewer and Drain Cleaning franchise. Take note that these numbers may change without any prior notice.

Name of FeeLowHigh
Initial Franchise Fee$35,000$35,000
Lease$3,000$9,000
Leasehold Improvement$2,000$40,000
Furniture, Fixtures and Computer System$7,500$13,000
Vehicles$7,000$9,500
Vehicle Wrap and Design$4,500$5,500
Initial Equipment and Inventory of Supplies$40,000$50,000
Business Licenses and Permits; Deposits and Pre-Paid Expenses$0$5,000
Professional Fees$500$3,000
Insurance – Quarterly$4,000$6,000
Initial Training Expenses$500$3,000
Initial Marketing Expenses$45,000$60,000
Additional Funds – 6 months$50,000$100,000
ESTIMATED TOTAL$199,000$341,000

Other Costs

Type of FeeAmount
Royalty Fee5% of Net Sales.
Marketing FeeUp to 2% of Net Sales. Currently, the franchisor does not charge this fee.
Call Center FeeUp to $25 per scheduled appointment. Currently, the franchisor does not operate the Call Center or charge a Call Center Fee.
Technology Fee The then-current Technology Fee; currently $500 per month. 
Webpage Development and Optimization Fee The then-current fee charged by the franchisor’s designated website SEO provider; currently $695 per month. 
Additional Location Fee The then-current Additional Location Fee; currently $2,000. 
Transfer FeeUp to 50% of the then-current Initial Franchise Fee.
Renewal FeeUp to 25% of the then-current Initial Franchise Fee.
Additional Training and AssistanceFee and all expenses. Currently $1,000 per day plus travel expenses.
National Conference Reasonable fees and all expenses. 
Testing for Supplier ApprovalReasonable fee.
Interest on Late PaymentsLesser of 1.5% per month or maximum legal rate.
Audit FeeCost of audit.
TaxesActual cost.
IndemnificationWill vary under circumstances.
Costs and Attorneys’ FeesWill vary under circumstances.

For other franchising information, check out more articles here at Franchise How!

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